Returns & Exchanges

At ZENY Products, we want you to be completely satisfied with your home essentials. If your purchase doesn't meet your expectations, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all hardware, instruction manuals, and accessories are included to qualify for a full refund.

• 3.
  Shipping the Item

  Affix the provided shipping label to your package and drop it off at the designated carrier location; please retain your tracking number for reference.

• 4.
  Inspection and Refund

  Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.