Frequently Asked Questions
Everything you need to know about upgrading your living space with ZENY.
What is the typical shipping time for ZENY products?
Most orders are processed within 1-2 business days. Depending on your location, standard shipping typically takes 3-7 business days to arrive at your doorstep.
Do you offer a warranty on home and office furniture?
Yes, all ZENY products come with a limited 1-year warranty that covers manufacturing defects and structural integrity under normal use.
What is your return policy for home goods?
We offer a 30-day return window. If you are not satisfied with your purchase, you can return the item in its original packaging for a full refund or exchange.
Are assembly tools included with the furniture sets?
Absolutely. Every ZENY furniture piece includes a comprehensive assembly kit and a step-by-step instruction manual to ensure a smooth setup process.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout.
How can I track my order status?
Once your order has shipped, you will receive an email notification containing a tracking number and a link to monitor your package's progress in real-time.